Some of our most frequently asked questions.
How long does it take for you to process orders?
Processing varies. It depends on the type of merchandise you are purchasing. Usually no more than 5 business days. Shipping may take more time.
I only received part of my order. When will I receive the rest?
We ship from various warehouses and also from our own inventory. Things we can ship out ourselves will come the quickest. Things from our other warehouses will take longer because we have to process the order then send it to the warehouse for processing. Don’t worry though. We store tracking numbers with each order in our system so we always know where things are.
Will it take months to receive orders?
It better not!!! If we have to track down orders from our own warehouses or suppliers, we will change up suppliers. We don’t want our customers waiting 45 days for anything.
Do you take requests for merchandise?
Sure. Just contact us at firstname.lastname@example.org with your requests. We may or may not be able to get those requests but we can sure try our best.
Do you sell wholesale?
Depends on the products in question. Many we can offer wholesale. Some we cannot due to our costs on the products. We offer such low pricing on some things, we would lose money offering them at wholesale cost. Feel free to contact us with a list of the items you wish to purchase at wholesale cost. We’ll see what we can do.
Do the sizes fit true to size?
We have done our best to note if something will fit small or large or even just right. Pay attention to size charts included with most items.
Do you ship outside the USA?
We have done shipping outside the USA but our cart does not support it yet. Feel free to send a list of items you wish to order, and a full address, then we will send an invoice with the total amount plus shipping to your country. We are NOT responsible for duties and VAT in your country.
**** We will be adding more to this as we continue to get more questions.